Monday, 7 January 2019

Job Vacancy

Phoenix Domestic Abuse Services are seeking to appoint a caring and motivated individual to provide support to those affected by domestic abuse within the Blaenau Gwent area.

31.5 Hrs per Week
Salary £21,112.65 per annum
The post is subject to 2 references and a DBS check
Please note to apply for the role we require a completed application form which is available in the application pack. Please email to receive a pack. Closing date is midnight on Sunday 10th February 2019.

Job Description
The Victim Safety Officer will be based in Phoenix House, Blaina, but will be required to work throughout the borough providing support and information to those affected by domestic abuse. The Victim Safety Officer will also identify and maintain effective working links with new and existing key partners to the project and, to increase the profile borough wide through networking and publicity.
Responsibilities and Tasks
The Victim Safety Officer duties are:-
  • To assist in providing a non-judgemental and confidential service to victims of domestic abuse in Blaenau Gwent
  • To provide direct support around risk management and issues relating to safety
  • To create action plans with clients and assist them to become more confident and independent
  • Maintain accurate and contemporaneous client records
  • To provide support to clients through the criminal justice and civil law process.
  • To reduce risk and increase safety of clients
  • To provide up to date information and support to clients
  • To keep up to date with services in the area relevant to clients
  • Develop links and liaise with key partners
  • Attending and reporting to Management Committee meetings and Steering Groups
  • Preparation of reports as necessary for purposes such as court and Children’s Services
  • Identify relevant funding opportunities
  • Works in accordance with the organisations policies and procedures
  • Attend regular supervision sessions with the Victim Safety Manager
  • Undertake relevant training courses
  • Any other reasonable duties agreed with the Management Committee
Monitoring and Evaluation
The Victim Safety Officer will be responsible for ensuring that accurate records are kept of all activities and will be involved in regular reviews and forward planning.
Person Specification
Experience and Knowledge
  • Experience of working with vulnerable people (Essential)
  • Clear understanding of the impacts of domestic abuse (Essential)
  • Geographic knowledge of Blaenau Gwent area (Desirable)
  • Knowledge of services and other organisations in Blaenau Gwent (Desirable)
  • Have relevant qualifications and/or experience (Desirable)
Skills and Abilities
  • Able to work on their own initiative but also work as part of a team (Essential)
  • Excellent communication and interpersonal skills – written and verbal (Essential)
  • Ability to work under pressure (Essential)
  • A car owner-driver (Essential)
  • Ability to prioritise one’s own work (Essential)
  • Able to talk to groups of people and give presentations (Desirable)
Personal Attributions
  • Self-motivated, enthusiastic and adaptable (Essential)
  • Non judgmental, supportive and able to listen to victims of domestic abuse (Essential)

Monday, 3 December 2018

Meet Hannah

Hannah joined the service in 2016 and took the role of Programme Support Assistant. Originally part-time Hannah proved herself to be a great asset and became a full time employee of the charity from April 2017. Hannah is responsible for contacting clients weekly and completing induction paperwork on a one to one basis. 
Hannah is also responsible for organising events, training, transport for programmes and monitoring clients as part of a research project. Hannah has a Degree in Criminology and Social Policy.

Wednesday, 21 November 2018

FREE Training

FREE - Domestic Abuse Awareness Training - Monday 3rd December 2018 (Limited Spaces Available)
Phoenix House, Surgery Road, Blaina, NP13 3AY. 9:30am - 4:30pm. For further information or to book your place please call Hannah on 01495 291202 or email
Please share and tag any professionals/volunteers/students or anyone you think would be interested or benefit from this training 
(This training is not available for current service users of domestic abuse services)

Friday, 16 November 2018

Stop and Think

Great to see so many people including children getting involved in raising money for charity today. Unfortunately, many small local charities are really struggling in these hard economic times and can find it difficult to get support from big national organisations. If you are thinking of making a donation tonight maybe consider could you give directly to a charity you know instead?

Monday, 5 November 2018

Meet Yvette

Yvette was part of the original management committee during the formation of the service in 2002 and then joined the staff team in 2003 as the Project Co-ordinator. She was instrumental in the development of early relationships with partner organisations and also in the design and implementation of our evidence based practice. Yvette is currently Victim Safety Manager for the service and provides IDVA support to adult victims. Yvette is a leading IDVA in the region and ensures that the victim safety team, that she manages, are fully supported to provide a high quality service to our clients. Yvette has studied counselling, psychology, management and teaching and is specifically qualified as an IDVA and an ISVA. She has also recently (2016) completed the gender based violence service managers qualification provided by ‘Safe Lives’.